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Frequently asked questions
Payments Subscription
Cooking Preparation
Delivery Packaging
General
Ingredients & Nutrition
01
What payment methods are accepted?
We accept credit/debit cards, PayPal, and e-wallet payments.
02
Can I order NomNom Box as a one-time purchase, or do I need a subscription?
You can choose either a one-time purchase or a subscription plan (weekly or monthly) for added convenience and savings.
03
Can I switch between a one-time order and a subscription?
Yes! You can start with a one-time order and later upgrade to a subscription, or switch back anytime.
04
Is there a subscription plan, or can I order one-time?
You can order one-time or subscribe to weekly/monthly plans for convenience and savings.
05
Can I skip a week or pause my subscription?
Yes! You can skip deliveries or pause your subscription anytime through your account settings.
06
How do I cancel my subscription?
Simply log in to your account, go to Subscription Settings, and click Cancel. If you need help, our support team is happy to assist.
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